AL Tahaluf Real Estate
Introduction to company
AL-TAHALUF Real Estate Company is one of the largest homebuilders in the Kingdom of Saudi Arabia. They are proud of multinational heritage through merging the expertise of founders: Hamad Bin Mohammad Bin Saedan Real Estate Investment Group, and K. Hovnanian Homes – international developers of residential projects. Bringing together more than 60 years of international experience in real estate development communities
Computerization / Software Requirements
Al-Tahaluf were looking for a Client Relationship management system, There Sales and Call center team was working completely manually on excel sheets before they realized that the CRM system can let their team grow exponentially, They wanted to have a system by which they can centralize and streamline their entire sales database with automation.
Challenges
They were facing a lot of issues including but not limited to like, loss of data, the increasing human errors and no central place to track the sales performance, the day-by-day load of back log work was increasing and their skilled strength was consumed on backbreaking work.
Solution
AL-FAHAD Implemented ZOHO CRM Enterprise version in Al-Tahaluf Real Estate for the team of 20 Members, They entirely converted their manual system into an automated system, from leads management to property management and booking, All of their information is now on their dashboards from users to management.
Benefits
The flow of information and team-leading is the key benefit they are all enjoying now, Now they are very satisfied and completely centrally streamlined, They are now appreciating the benefits of ZOHO CRM from 1st piece of information till management of the won customer.
Results
They are very satisfied now, They can now track the performance of their sales team, Have increased their revenues with timely follow up, and automated To-Do List, The system reminds and traces their activities, and Team is engaged in performing more focused work.